FAQ

How do I choose the right electric scooter for me?

Consider factors such as your weight, commute distance, terrain, and speed preferences. Check out the descriptions on our different scooters or reach out to our customer support for recommendations.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can find the complete list of accepted payment methods during the checkout process.

Do you ship overseas?

No, we only ship in the US. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

What if I need to change or cancel my order?

Once orders reach our fulfillment centers, making changes becomes challenging. While we'll strive to accommodate modifications or cancellations, it might not always be feasible. If you need to adjust your order or shipping address, or cancel it, please reach out to us promptly. However, please be aware that once processing begins, cancellations cannot be guaranteed.